Bar Code and QR Code Search Help and Instructions
For Houston Event Photography

 Hello,

When searching for your photos by bar code number you must always enter the bar code number given on your event card or scan the QR code with your phone or other mobile device.

We updated the bar code search on our site in May 2014. To view all of your photos, you should only need to enter the bar code or QR number on your card. 

If you are looking for a photo from before May 2014 and it is still available, you may need to follow the instructions below.

If you are unable to locate your photos it with the number on your card  or QR Code please add the additional photo identifier to the bar code number starting at _001 to the end of the bar code number on your card to make the search work properly. 

If this still yields no results try adding a higher photo identifier such as  _002, _003, _004, or _005 after the image number as the identifier. (ex: if yourt bar code number is 120001 you will type 120001_002 or 120001_003 or 12001_004.)

This happens because sometimes we do not use the first image taken, which would be the image number on your card plus the _001 identifier added to the end. This could happen because someone closed their eyes or was not ready for the photo to be taken, or you added more to your group. So, we used another photo that was taken instead of the first image. 

Please try the above first, but if this doesn't work, try searching for the previous bar code number that came before your card. We sometimes forget to scan the next card, so images get added to the number before yours.

EX: If your card number is 120001, try 120002 or 120000, making sure you also add the photo identifier _001 to the number.

Once you find an image number close to yours, click on the thumbnail to enlarge the photo. Then, on the right side, you should be able to see your photos in the thumbnail box on the right side of the screen. This box will show a few images before and after yours. Just click on the thumbnail, and you will be able to view them.

At most events, only the images that you printed out or selected at the event will be posted online because our computer sends them to a special folder to be uploaded after the event. Therefore, if you can't find your photos, please try the method above before contacting us that you can't locate your images.

If you weren't given a bar code card or lost it you will just have to search through the entire photo gallery of pictures from your event and locate it manually as the is no way to search for photos without the bar code number. Sorry!

If you still have problems, please give email or call us at [email protected] or 832-250-8897

Thanks, and enjoy your photos!